Good questions. Clear answers.

Yes. This is the original Vi-Shape Sweet Cream nutritional shake mix, with the same formula, ingredients, and signature taste. More than 500 million Vi-Shape shakes have been served worldwide. Look for the original Vi-Shape branding and buy directly from Vi.

Vi-Shape combines its Sweet Cream flavor—the Shake Mix That Tastes Like a Cake Mix™—with 26 vitamins and minerals, the proprietary Tri-Sorb™ protein blend, fiber, and digestive enzymes. It is low in fat, sodium, and sugar, gluten free, suitable for vegetarians, and kosher dairy. Read your regional package for complete product facts.

Vi-Shape is still here. Vi means life, and this new chapter brings a renewed team and mission while keeping the original shake formula and flavor. The Vi lineup has grown, but Vi-Shape remains the shake that started it all.

No. You shop directly from Vi here, with no distributor, network-marketing enrollment, or membership required. Choose Buy once for a one-time order or optional Subscribe & Save for recurring deliveries.

Vi-Shape can support a weight-management routine as part of a balanced diet and regular exercise. Follow your regional package directions and discuss any meal-replacement or weight-loss plan with your physician. Preparation and added ingredients affect the finished shake’s nutrition, and individual results vary.

Order directly from Vi and look for the Vi-Shape name and original branding. Another product’s claim to be the same does not establish that it uses the original Vi-Shape formula. Vi-Shape and Tri-Sorb™ are protected brand names.

One bag contains 24 servings. Choose 2 bags for 48 servings or 3 bags for 72. Measure the shake mix and liquid according to the directions on your package, then blend or shake. Enjoy Sweet Cream on its own, or add fruit or a Vi-Shape flavor mix-in.

Choose Chocolate Cardia Care or Strawberry Antioxidant mix-ins. Each comes in a 15-pack. Mix-ins are made exclusively for Vi-Shape shakes, not Collagen, Pre-Workout, or Creatine. Shake bags and mix-ins are sold separately unless the offer specifically includes both.

Choose your bag count on the Vi-Shape Shake Mix product page, select Subscribe & Save, and choose an available delivery frequency. Eligible standard shake options save 20% on the first three orders. Your recurring price, schedule, and later-order savings appear there before you add to cart. You can manage, pause, skip, or cancel recurring orders through your account.

Visit the Vi-Shape Shake Mix product page to see your country’s current prices for 1, 2, or 3 bags, along with the price per serving. Compare Buy once with Subscribe & Save and choose what works for you. “Starting at” prices use the initial Subscribe & Save price where available; later VIP savings are shown separately. Prices are displayed in USD for the US and CAD for Canada.

With eligible standard Vi-Shape Subscribe & Save orders, your discount increases from 20% to 25% starting with your fourth order and continues while you remain enrolled. This is an additional 5 percentage points of savings. Your selected option’s first-order and later-order prices appear on the shake product page.

The Flavor Favorites Pack brings together 2 Sweet Cream shake bags, 2 Chocolate mix-in 15-packs, and 2 Strawberry mix-in 15-packs: 48 shake servings and 60 mix-in packets. Choose Buy once or Subscribe & Save on your regional product page. The starting price shown here is the initial Subscribe & Save price; your selected price and delivery schedule appear before you add to cart.

Check the product details above and your regional Vi-Shape package for the complete nutrition panel, ingredients, and allergen information. If you have a specific ingredient or dietary question before buying, contact our team and tell us whether you are shopping in the US or Canada.

Use Vi flavor mix-ins with your Vi-Shape Sweet Cream shake, following the packet directions. They are designed exclusively for Vi-Shape.

Each Chocolate or Strawberry mix-in box contains 15 individually packaged flavor packets. Shake bags are sold separately unless a kit specifically includes them.

Yes. Choose your preferred mix-in to restock flavors for the Vi-Shape shake you already have.

Choose Chocolate Cardia Care or Strawberry Antioxidant. Each flavor is sold as its own box of 15 packets. Check the regional product page for current availability.

Choose Buy once or an available Subscribe & Save option on the mix-in’s product page. Select your delivery frequency and review the price before adding it to your bag.

Two bags of Vi-Shape Sweet Cream shake, two Chocolate mix-in boxes, and two Strawberry mix-in boxes. Each box has 15 packets: 60 flavor packets in total, alongside 48 shake servings.

Yes. Choose delivery every 1, 2, or 3 months at the same Subscribe & Save price per pack. Pause, skip or cancel through your account. Prefer a single order? Choose Buy once.

The included Chocolate and Strawberry mix-ins are designed exclusively for Vi-Shape shakes. Collagen, Pre-Workout, and Creatine are separate products with their own directions.

Yes. Visit the Vi-Shape hub to shop shake bags and individual Chocolate or Strawberry mix-in boxes, each with its own purchase options.

Each serving contains 10 g of bovine collagen peptides. See the current product label for the complete ingredients.

Mix one scoop with 8 oz of water or your beverage of choice, then stir or shake until blended. Follow your product’s label directions.

Vi Collagen is Strawberry Watermelon flavored. Each container provides 20 servings. It is its own drink; Vi-Shape flavor mix-ins are not intended for use with Collagen.

Yes. Choose Buy once, or select an available Subscribe & Save frequency if you prefer recurring deliveries.

One two-scoop serving contains 250 mg of caffeine. Review the full label, including its warnings, before use.

Mix two scoops with 6–8 oz of water 30 minutes before exercise, following the directions on your product label.

Each container provides 20 two-scoop servings in Yummy Gummy flavor. It is a separate product; Vi-Shape mix-ins are not intended for use with Pre-Workout.

Open Facts & ingredients for the active ingredient amounts. Check your package for the complete ingredients and warnings, or contact our team for label information before ordering.

Vi Creatine is coming soon. Pricing, regional availability, and purchase options will be confirmed at launch.

Each packet contains 2.5 g of creatine monohydrate. Follow the serving directions on your product label.

Sixty sticks: 20 Orange, 20 Strawberry Watermelon, and 20 Dragonfruit Marshmallow.

No. Vi Creatine is a separate product designed to be taken straight from its stick packet. Vi-Shape flavor mix-ins are for Vi-Shape shakes only.

Select Manage Account and enter the same email address you used when placing your order. Follow the email verification steps on the sign-in screen. You do not need to set up a separate store password for email sign-in.

Check that you are signing in with the email address shown on your order confirmation. Orders placed with a different email address may not appear. If you suspect a typo or still cannot find an order, email info@vishape.com with your order number.

Sign in through Manage Account, open your Subscribe & Save management area, and select the plan you want to review. Your available delivery, payment, pause, skip, and cancellation options appear there. Contact info@vishape.com if you need help finding your plan.

Use your account’s Subscribe & Save management area to review and change eligible upcoming deliveries. Save your changes and check the confirmation. Changes to future deliveries do not automatically cancel an order that has already been processed.

Sign in to your account, open the relevant plan, and use its cancellation option. Complete the confirmation steps. Review the Subscribe & Save cancellation policy for advance-notice requirements. If an order has already been processed, email info@vishape.com; a change to future deliveries does not automatically cancel it.

Open the relevant Subscribe & Save plan in your account and use its shipping or payment controls. Follow any secure email link provided for a payment update. Review each active plan separately and confirm the information for future deliveries. Never email full payment-card details.

Check the options available on your current plan, or email info@vishape.com for help. Buying an additional Subscribe & Save item in a new cart does not automatically change a plan you already have. Review the schedule and price before placing a new order.

No. Choose Buy once for a one-time purchase. Subscribe & Save is optional on eligible products. The selected price, delivery frequency, and any later-order pricing are shown before you add the product to your bag.

Open Order Tracking and enter your order number with the email address or phone number used at checkout. You can also use the tracking link in your shipping confirmation email. If you cannot find your order, email info@vishape.com.

Your order number appears in the confirmation email sent after checkout. Check your inbox and spam folder, or sign in to view your order history. Email info@vishape.com from the address used at checkout if you need help.

Shipping charges and available delivery options are shown at checkout. Processing and transit times can vary by destination, availability, weekends, and holidays. See the shipping policy and your order’s tracking updates for details.

Confirm the delivery address and check nearby safe places, with neighbors, and with your building office if applicable. If you still need help, email info@vishape.com with your order number and the tracking details.

Email info@vishape.com with your order number and a description of the issue. For damaged or incorrect items, attach clear photos of the item and packaging. Keep the packaging while our team reviews the issue.

Read the refund policy, then email info@vishape.com with your order number and the issue. For a billing question, include the charge date and amount, but never your full payment-card number.

Yes. The Canadian site uses Canadian product listings and CAD prices. Product availability and purchase options can differ from the US. Check your selected product and delivery destination before ordering.

Vi support is by email only at info@vishape.com. We do not offer phone support. Include your order number and the email address used at checkout when asking about an order.