Vi how-to guides
A little know-how. A smoother routine.
Find help with account access, future deliveries, payment details, and more.
Our sign-in flow now uses email verification. Some recorded videos show an older account screen; follow the current controls in your account and contact us if you need a hand.
Please see the videos below on how you can create your account, add discount codes to your existing subscribe & save -or- how to skip, pause, or cancel your subscribe & save.
Creating Your Account
The video below shows how you can create your account after you've purchased from Vi.com.
Updating Your Shipping Address
The video below shows you can update your shipping address for your current Subscribe & Save plan from Vi.com.
Change Your Subscribe & Save Payment Information
The video below shows how you can change the payment method for your Subscribe & Save from Vi.com.
Adding Discount Codes to Existing Subscribe & Save
The video below shows how you can add discount codes to your existing Subscribe & Save from Vi.com.
Skipping Your Next Subscribe & Save Shipment
The video below shows how you can SKIP your next shipment from your Vi.com Subscribe & Save
Pause Your Subscribe & Save
The video below shows how you can PAUSE your Subscribe & Save. You will not receive any shipments until the Subscribe & Save is RESUMED.
Cancel Your Subscribe & Save
The video below shows how you can CANCEL your Subscribe & Save. This is a final action and cannot be undone. If you'd like to renew your Subscribe & Save, you'd have to do so by going through the purchase process again at current pricing.